Frequently Asked Questions
Find answers to the most common questions about our recovery equipment, shipping, warranties, and support.
What products does Sports Recovery Direct offer?
We specialize in high-quality recovery equipment including cold plunges, hot tubs, and hyperbaric chambers. Each product is selected for performance, durability, and value.
How long does shipping take?
Shipping times vary depending on the product. Most items ship within 5–8 business days. You will receive tracking information as soon as your order ships.
Do your products come with a warranty?
Yes. All of our recovery equipment is backed by a manufacturer’s warranty. Warranty length varies by product, but most include 1–5 years of coverage. If you need help with a warranty claim, our support team is here to assist.
Do you offer financing options?
Yes! We offer financing options at checkout through trusted payment partners. This allows you to split your purchase into manageable monthly payments.
How do I know which recovery product is right for me?
Our team of recovery specialists is here to help! Whether you're an athlete looking for faster recovery or someone improving daily wellness, we can guide you to the product that fits your goals, budget, and space requirements. Call us at (213) 277-6083 for personalized guidance.
What if I need help with my order?
Our customer support team is available to assist with order updates, product questions, and setup guidance. Simply reach out to our specialists at (213) 277-6083 and we’ll respond promptly.